Privacy Policy

Last updated: January 2025

Introduction

Cloudio Consulting ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

Information We Collect

We may collect the following types of information:

  • Contact Information: Name, email address, company name, and message content when you submit our contact form.
  • Usage Data: Information about how you interact with our website, including pages visited and time spent, collected through analytics (if enabled).
  • Technical Data: Browser type, device information, and IP address for security and functionality purposes.

How We Use Your Information

We use your information to:

  • Respond to your enquiries and provide requested services
  • Improve our website and services
  • Send you relevant communications (with your consent)
  • Comply with legal obligations

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are typically retained for 2 years unless you request earlier deletion.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Third-Party Services

We may use third-party services for website hosting, analytics, and communication. These services are carefully selected and bound by data protection agreements.

Cookies

Our website uses cookies to improve your experience. Please see our Cookie Policy for more information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us through our contact form.